Frequently asked questions
Are social security premiums paid for all temporary employees?
Yes, all social security premiums are paid with respect to our temporary employees. Therefore, you are entitled to sick, unemployment and other social benefits.
Are pension premiums paid with respect to temporary employees?
Yes, pension premiums are also paid. After having worked for 26 weeks, employees over 21 years old become included in our pension fund automatically.
Shall I be paid for days off/holiday leave?
Pursuant to Collective Labour Agreement (CAO) for temporary employees, remuneration for days off is payable if you are eligible for such a benefit. For example, full-time employees are eligible for two days off a month. Information on the number of days off you are entitled to can be obtained from a contact person in our subsidiary. In order to be paid for days off, it is required to provide a suitable application.
What are reserve amounts?
A part of a temporary employee’s remuneration is saved for the payments of remuneration for days off, a leave on demand and a leave benefit. The leave benefit is paid to your bank account automatically once a year, in June. Upon termination of the employment, all outstanding reserved amounts are paid out.
Am I eligible for the sick leave benefit?
The sick leave benefit for temporary employees is paid out by the Employment Insurance Office [UWV] while delegated employees obtain the benefit from the Work Service Agency. The amount of the benefit is calculated based on the average daily remuneration for the previous year. For the first two waiting days of the leave, the benefit is not paid out. For one day, however, compensation in an amount based on an hourly rate is due. With respect to delegated employees one waiting day is honoured. The sick leave benefit is not paid out immediately. Processing of your data by UWV usually lasts for about six weeks and only then the payment is transferred to your bank account. For the period of the benefit payment, you are still insured. In the case of delegated employees in the first year of the sick leave and till the termination of the employment agreement, they are eligible for the payment of 91% of the determined remuneration.
How many employment stages are there?
In the Collective Labour Agreement (CAO) for temporary employees there are three stages of employment. Stage A lasts 78 weeks of work and stage B – maximum two years. After 3.5 years of work, the employee is employed pursuant to principles of stage C and enters into agreement for an indefinite period of time.
What is the impact of a few month break in employment on qualifying for a given stage?
The calculation of weeks of employment in stage A is discontinued if the break between two agreements of temporary employment exceeds 26 weeks. In such a case, on the date of the following agreement, stage A starts anew. Also, in the case of B and C stages, after a break lasting 26 weeks or longer, the next agreement commences recalculation of stage A. If the break in stage B lasts from 13 to 26 weeks, the next work agreement results in recalculating stage B anew. Also, the calculations of the number of agreements starts anew. In the case of a break not exceeding 26 weeks during stage C, the following work agreement results in restarting stage B.
What is payrolling?
If our customers use the payroll service we offer, your Employer is Level One and not the company you work for. Therefore, we are obliged to take care of all the formal matters, such as, for example preparation of agreements or remuneration payment. We are your legal employer although our contacts on a daily basis will be limited.
